Follow Us
Spa Therapist
Ref No. LHR00030
Location London
Department Operations


  • Provide a massage service to guests
  • Provide a nail service to guests 
  • Greet, receive and where required collect payment from Guests at the front reception counter
  • Assist Guests in a friendly manner
  • Complete the necessary health checks prior to beginning the massage or nail treatments
  • Responsible for replenishing the stock and informing Supervisor what has to be ordered
  • Guide Guests to assigned areas
  • Keep the Spa area clean and tidy.
  • Upsell where possible additional services i.e. nails and massage
  • Support the Reception when the Spa is quiet
  • Any other reasonable request within the scope of your position
  • Working as part of a team, helping others out when required
  • Reporting early if equipment and stock is running low


  • Previous experience within a spa/hospitality sector
  • Qualified in various massage techniques
  • Knowledge of anatomy and physiology
  • Nail Technician qualification
  • Excellent interpersonal and presentation skills
  • Able to build and maintain relationships with internal and external guests
  • Eager to learn, positive and energetic personality
  • Be organised and motivated
  • Able to remain calm under pressure
  • Possess a good command of English and have excellent communication skills, both written and verbal
  • Able to work flexible hours
  • Punctuality and regular and reliable attendance
  • Honesty and Integrity